Chatbots in Healthcare: Six Use Cases

In 2020, hospitals were projected to lose an estimated $323 billion due to implications of the pandemic, leaving nearly half of America’s hospitals and health systems with negative operating margins leading into 2021. A recent report from Kaufman Hall projects that hospitals and health systems could lose an additional $53 to $122 billion in revenue […]

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How Automation Accelerates COVID-19 Vaccination Appointments and Patient Registration from Days to Hours for Large Healthcare System

The Problem: In order to meet the State of Texas’ requirements for the phased COVID-19 vaccine rollout and deadline, rapid implementation of a patient self-scheduling and registration solution was required by hospitals in the Texas Medical Center. To deliver on the state’s mandate, healthcare systems such as Memorial Hermann, Houston Methodist Hospital, MD Anderson Cancer […]

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Revenue Cycle Management Challenges and Landscape

As leadership continues to look for revenue cycle management teams to make improvements, there are continued pressures in healthcare to identify cost efficiency opportunities and generate stronger cash flows. Between ICD-10, accountable care and other regulations it is in the hospital’s best interests to have effective revenue cycle management systems to meet financial pressures and […]

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