How Improved Enterprise Search Contributes to Konica Minolta’s Unbeatable Customer Experience & Satisfaction Record

Steven Gerhardt, Managing Partner, CEO

When Konica Minolta’s customers began having issues in obtaining desired results with the site’s user search, it was clearly a problem that required a solid and reliable remedy. Leveraging LucidWorks Fusion, a leading enterprise search platform based on open source technology, Element Blue implemented a new, improved search experience.

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What’s The Key To Getting More Value Out Of Your Disparate Systems?

Joey Bernal, Managing Partner, CTO

Data is essentially useless if it’s not normalized. A great example of the power of normalized data can be found in urban-infrastructure systems. Modern municipal water and power systems contain a tremendous amount of data that can be used to more efficiently manage operations—as long as the right people are able to access key data. Normalizing data […]

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How Community Hub Represents The Future of Social Business

Joey Bernal, Managing Partner, CTO

IBM’s Intelligent Operations Center (IOC) platform has always been seen (and sold) as an internal tool for making your enterprise run more efficiently. Recently, a more social side of the software platform’s capabilities has come to light. The Waterfront Toronto Community Hub project, built from the IBM IOC platform by Element Blue, seamlessly integrates social […]

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How is Technology Transforming Social Engagement On The Toronto Waterfront?

Joey Bernal, Managing Partner, CTO

When the City of Toronto and the governments of Ontario and Canada decided to invest a collective $1.5 billion in revitalizing Toronto’s former shipping port, they knew they had a unique opportunity to make the area a prime example of how municipalities could look and operate in the future. Recognizing that the world is increasingly […]

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What Can City Planners Learn From The Toronto Waterfront Project?

Joey Bernal, Managing Partner, CTO

The Toronto Waterfront project, a multilevel effort to revitalize the city’s industrial shipping port, is a great example of how cities can integrate technology and infrastructure to make more efficient communities with social interactions readily available 24/7 for residents. The project represents a $1.5 billion investment by the City of Toronto and the governments of […]

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What Are The Top Priorities For Managing Information Flow?

Joey Bernal, Managing Partner, CTO

In order to truly benefit from data collection and analysis, you need to make strategic decisions about where to apply your new insights. Cities and large organizations can benefit from taking an intelligent operations center (IOC) approach to managing information flow in which users are given customized dashboards presenting critical data measurements. The key to […]

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